Your customer's AI vulnerability is now your renewal call.
Tokto records every prompt, every model output, every tenant boundary, and every vendor data flow at the multi-tenant control plane, ready for the customer CISO, the customer GC, SOC 2, FedRAMP, and the customer's regulator.
A CVE lands on the AI agent embedded in your platform. The customer CISO calls and asks for the audit trail of every prompt that ran in their tenant in the last ninety days. The platform has SOC 2 reports and a status page. It does not have what the customer is asking for. The renewal is in eight weeks.
- Every prompt tied to a tenant, a user, an API token, a model version, and a feature flag.
- A complete record for the customer CISO, the customer GC, SOC 2, FedRAMP, and the customer's regulator.
- Policy applied before tokens leave the boundary: no agent egress, no PR ingestion, no untrusted markdown without review.
- Defensibility under customer audit, CVE post-mortem, breach disclosure, and SLA dispute at once.
- A zero-click prompt-injection bypasses the AI agent. Source code, API keys, and secrets exfiltrate in silence.
- A CVSS 9.3 vulnerability in the embedded agent lets an attacker impersonate any user with only an email address.
- A voice-phishing attack on the upstream CRM exposes 70 million records across 11,000 customers.
- A 400-character prompt forces a customer chatbot to render attacker HTML and exfiltrate live agent session cookies.
Tokto governs the AI plane every enterprise SaaS now ships into customer environments. Co-pilots, embedded agents, model summaries, and chatbot endpoints all become records at the moment of output. Each record is tenant-scoped so the customer CISO sees only what they are entitled to see, and so the vendor can answer a thousand customer-audit questions out of one query.
When CamoLeak lands on Copilot Chat, when BodySnatcher lands on ServiceNow Virtual Agent, when ShinyHunters compromises a CRM upstream, the record is the same record. The vendor that can produce it wins the renewal. The vendor that cannot is the cautionary tale in the next CISO podcast.